Exchanges and Returns

Exchanging or returning an item couldn’t be easier!

You have 7 business days from receiving your order to:

FedEx us your exchange or return in the return bag and paid mailing label enclose with your order.

Need a different size or color?

You can exchange your purchase at no cost (in fact, we will waive the $9.99 handling fee!).

Return Shipping Fee:

A $9.99 handling fee will be charged for returns for the first two garments, each additional garment after the second garment returned will have a $9.99 handling fee, but this fee is waived if you opt for an exchange or store credit instead.

After the product is returned, you will receive a refund to your original payment method, excluding the applicable handling fee if one is required.

Refunds are processed within 3-5 business days of receipt of the return; however, some banking institutions may require additional processing time.

Note on Exchanges:

We now offer direct exchanges as well as exchanges for store credit. If you opt for an exchange or store credit the handling fee will be waived.

Instant exchanges allow you to shop for your replacement item at the time you process your return.

Return Item Conditions:

All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags attached to them (if applicable). We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way. You will be informed if your return is not accepted, and you may choose to have the products sent back to you at your own expense.

Final Sale Items:

All clearance styles are considered FINAL SALE and cannot be returned or exchanged except if noted for that garment in the online catalog.

Full Refund If Returned to Las Olas Store:

Returns of merchandise in its original condition with all tags still attached are accepted at our Fort Lauderdale store for a full refund without a handing fee charge.

You have five business days from receipt to decide if an item is right for you and are eligible for a full refund back to your original form of payment if returned within this period to the Las Olas store.